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Practice area

Consumer Dispute Redressal

Complaints against defective goods, deficient services and unfair trade practices — for consumers and businesses.

The Consumer Protection Act gives buyers a fast, low-cost forum to hold sellers and service providers accountable. We help consumers pursue genuine grievances and help businesses defend against opportunistic claims.

We appear before the District, State and National Consumer Commissions, and advise on complaint strategy, evidence and the quantum of compensation.

What we do

  • Complaints for defective products and deficient services
  • Real estate, banking, insurance and e-commerce disputes
  • Medical negligence and professional deficiency claims
  • Unfair and restrictive trade practice complaints
  • Defence of complaints on behalf of businesses
  • Appeals and revision before the State and National Commissions

Common questions

Generally two years from the date the cause of action arises, though the Commission can condone delay for sufficient reason.
Not usually. We can represent you and appear on the hearing dates on your behalf.
Yes, where goods or services were bought for its own use and not for resale or commercial purpose. We assess whether your claim qualifies.